Terms and Conditions
Acceptance of the Terms
By accessing, using or registering with Wildz Casino (the "Platform"), you agree to be bound by these terms and conditions ("Terms") set out below. These Terms govern your access to and use of the Platform, including all services, content, features and functionality available on it.
Eligibility Requirements
You must be at least 18 years old to use the Platform. By using the Platform, you confirm that you are at least 18 years old or the age required by applicable law in your jurisdiction (whichever is higher).
Minimum Age Requirements
Wildz Casino complies with all relevant laws and regulations regarding minors and access to gambling services.
Geographic Restrictions
The Platform may not be available in certain jurisdictions. We reserve the right to restrict access to the Platform at any time, including for users located within specific regions or countries.
Account Registration Rules
When registering an account on Wildz Casino, you must provide accurate and complete information. You will receive a unique username and password upon successful registration.
One-Account-Per-User Policy
You are only allowed to hold one account with the Platform at any given time.
Identity Verification and KYC
We may require identity verification and Know Your Customer (KYC) checks for certain transactions or activities on the Platform. We reserve the right to request documentation from you in order to complete these checks, which will be reviewed by our compliance team.
Account Accuracy Obligations
You must ensure that your account information remains accurate and up-to-date at all times. Failure to do so may result in delays or restrictions on access to the Platform and its services.
Account Security Responsibilities
It is your responsibility to maintain the confidentiality of your username, password and any other login credentials used to access your account with us. You must also ensure that you are using up-to-date software and antivirus protection when accessing the Platform from public networks.
Login Credentials and Password Protection
You agree not to share or allow unauthorized use of your login credentials or passwords under any circumstances. If we suspect a breach has occurred, we reserve the right to suspend or restrict access to your account until further notice.
Restricted Behaviour and Prohibited Activities
We may terminate or limit an account if we reasonably believe that it is associated with prohibited activities such as money laundering, fraud, or other serious crimes.
Multi-Accounting and Fraud Prevention
Multiple accounts held by the same person are strictly forbidden. Any suspicious activity will be investigated thoroughly to prevent potential misuse of our services.
Bonus and Promotion Rules
Bonuses offered on Wildz Casino may carry specific wagering requirements (Wagering Requirements) which you must meet before withdrawing any winnings from your bonus balance. Additional terms and conditions apply for promotional offers, including the use of free spins or other exclusive bonuses.
Wagering and Gameplay Conditions
Please ensure that all gaming activities are conducted in a responsible manner. You may cancel bets placed by clicking 'Cancel' on your bet slip.
Bonus Abuse Prevention
If we suspect bonus abuse (including but not limited to deposit-only, low stakes betting, or exploiting other mechanisms), we reserve the right to suspend an account and freeze its balance until further notice.
Deposits and Withdrawals
To withdraw funds from Wildz Casino, you must follow our withdrawal procedures. We may request verification documents in order to complete a payment transaction. Deposits into your account must be made using one of our approved methods.
Verification before Withdrawals
Before processing any withdrawals or making any payments related thereto, we reserve the right to verify details provided by you and carry out a KYC check on each relevant withdrawal request.
Processing and Review Procedures
Withdrawal requests will undergo an internal review procedure. Wildz Casino aims to process transactions within 72 hours of receiving complete documentation from you, subject to ongoing investigation procedures where necessary.
Responsible Gambling Expectations
We urge all users to gamble responsibly and set limits that suit your bankroll size or personal circumstances. Our platform provides built-in tools for self-exclusion (as per our Responsible Gaming Policy).
Self-Exclusion and Account Restrictions
If we detect multiple attempts to circumvent any self-imposed restrictions, Wildz Casino reserves the right to suspend an account for further review.
Game Fairness and RNG Systems
Wildz Casino utilises Random Number Generators ('RNGs') that have been thoroughly audited by independent third-party bodies. You agree that all games offered on our platform are subject to chance as programmed under applicable rules, rather than any external influences or other biases.
Technical Interruptions or Voided Gameplay
In the event of unforeseen technical difficulties, we reserve the right to suspend gameplay temporarily until problems can be resolved, potentially causing voids in bets placed during this time.
Suspension or Closure of Accounts
If Wildz Casino suspects account abuse (including but not limited to multiple accounts held by one person), prohibited activities, fraud prevention, bonus exploitation, any other serious crimes associated with gaming services etc., we reserve the right at our discretion and based on a review of all available evidence to either temporarily suspend an account or close it permanently without prior notice.
Intellectual Property and Platform Ownership
Wildz Casino maintains ownership over its intellectual property rights in respect of games, software, trademarks, logos, domain names used throughout this website including any future modifications thereto, including new and updated features or sections added at our discretion. We reserve the right to modify these terms under which access is granted.
Limitation of Liability
Wildz Casino limits liability for breach of its Terms as provided in applicable law.
Modification of Terms
We may update these Terms periodically without prior notice by adding content, modifying platform design and layout or expanding services available through our website. Continued use implies acceptance of revised Terms & Conditions under which access is granted at that particular point in time.
Contact or Support Guidance
Questions or issues regarding your account should be addressed via Wildz Casino's help page where we'll do our best to provide answers, otherwise you can reach us by submitting an email through the 'Support' area on website.
